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I showed this comic to a friend of mine who works in IT. He says that he has nerve-wracking conversations like this with customers almost each and every day. I hope I don’t seem as bad when I call for help (although I probably sound ever worse by a technician’s estimation). 
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This one took me a couple of seconds….
I hope you eventually got it, Tim.
Took me a few seconds too. Finally got it.
Yay! Hot cider for all my champions!
Heeeee. I worked Tech Support for AOL for two whole months. Ah, the stories…
I bet you have a year's worth of comics you can make based on those tales.
HA!
Looks like it passed spell-check, at least.
Yep! Spell-check will never catch that.
Shouldn't he have used a black marker?
Lloyd likes to stay in the red.
I'm sure he accomplishes that.
Especially since he stopped paying any bills due to his ongoing situation (which I need to get back to soon).
I almost forgot about his terminal illness. I guess we are all terminal though, we are all goin' to die someday. That is my cheerful thought of the day.
I'm sure this happens from time to time…
I'm surprised that it's never happened to me.
I once asked a customer for a copy of something that was failing. They put the CD in the photocopy machine and then FAXed it to me. Facepalm
You've gotta be kidding me! Hahaha! But I know you aren't. Wow!
I think that CSR now works for GoDaddy.
I believe it. I have the hardest time with 'directory info' in the evenings.
I love everything about this.
Thanks, James! xD
Write "click". D'OHHHHHHH!
I admit…it took me 2 reads to get it. haha
I was thinking that nobody was gonna get it, but I was the one the phone with my mother while she was reading it and she instantly started laughing. I began to feel better then.
How many tries of reading it did it take you, Aidan?
Hahah! Lloyd!
There's no idiot quite like our friend, Lloyd.
I hope that's a dry erase marker!
Well, it's dry NOW anyway.
Lloyds' problem goes well beyond anything that I.T. can handle!
Lloyd needs Dr. Rorshach's help badly.
ROFL! You may be right.
There's high tech, low tech, and in Lloyd's case… no tech!
Like the Wu-Tang Clan always says: "Protect Yo' Tech".
Well don't keep us witing Mo, what's next???
Hilarious George but shouldn't Lloyd be blonde???
Maybe he was in a past life.
That should fix it, er – NOT – fix it.
On a side note, I hate talking to those IT guys. They constantly make me feel like a moron and are very condescending. And they're always from a country where I can't easily understand them.
That's one of my primary beefs. I had to call one up today for work, and was scared that I would look like an idiot and not even be able to understand them calling me one. However, I was quickly connected to someone with a deep Southern accent which was perfectly fine because I'm from VA. I can understand four different dialects of Southern.
Me, too. I understand Redneck, Hillbilly, Coonass and Belle. I am from Louisiana.
Ahhh….we're like Southern Siblings or Country Cousins if you prefer.